Terms & Refund Policy

Effective date: [Month Day, Year]

Orders and pickup

We sell filled sandbags for pickup at our yard: 5100 W Highway 12, Lodi, CA 95242. We do not currently offer delivery or placement. When you place an order, you're reserving bags for the pickup day and time you choose. We'll text you when your order is staged. Severe weather, emergency orders from authorities or unexpected demand may affect pickup times. If that happens, we'll contact you and reschedule or refund you.

Please bring your order confirmation. [Whether our staff help load, and any ID requirement for pickup.]

Unclaimed orders

[Policy for orders not picked up, e.g. we hold your order for X days after the pickup date, then refund or contact you.]

Cancellations and refunds

• Before pickup: [policy, e.g. full refund if you cancel before your pickup time].
• After pickup: [policy, e.g. unused, clean bags returned within X days].
• If we can't fill your order: full refund of any unfilled portion.

Refunds go back to your original payment method, usually within 5–10 business days.

Pricing

Prices are shown at checkout and include everything except applicable sales tax, which is itemized. We don't raise prices during declared emergencies beyond what California law allows (Cal. Penal Code § 396).

Loading and transport

Filled sandbags are heavy, about 35–40 lbs each. You're responsible for making sure your vehicle can safely carry your order. Check the payload rating on the sticker inside the driver's door jamb, and secure your load. Vehicle capacities shown on our site are rough estimates. Follow posted safety rules and staff directions while at our yard.

No guarantee of flood protection

Sandbags can reduce and redirect shallow water, but they can't guarantee your property will stay dry. Bag counts from our calculator and planner are estimates. Always follow evacuation orders and guidance from local officials. [Limitation of liability language: counsel to draft.]

Handling and disposal

Lift with care: bend your knees and get help with large orders. Bags that touched floodwater may be contaminated, so follow local disposal guidance.

California consumer notice

Under Cal. Civ. Code § 1789.3, California residents may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by phone at (916) 445-1254 or (800) 952-5210.

Contact

Sandbaggers LLC · 5100 W Highway 12, Lodi, CA 95242 · [Email] · [Phone]